Michelle's

Chocolate Lab

FAQ's

We take both phone and email orders. If you have a customized order or questions it will best to place your order on the phone.

We accept all major credit cards, Cashapp, and Venmo. A check can be used only when a prior arrangement has been made.

The minimum order for pickup at our kitchen is $40. Orders over $100 has no delivery fee if delivery is within Jefferson County. Under a $100 and/or outside of Jefferson County delivery is $1 per mile for our production kitchen.

Orders over $100 require a 50% deposit and the remaining balance is due 7 days before the date the order is needed. Orders under $100 are required to be paid for in full at the time of order. All deposits are non-Refundable. Any order that has not met the above requirements will not be put into production.

We currently are not set to ship at this time.

We do not have a retail store. Our kitchen is for chocolate production only, but you can place an order for pick up.

We have a commercial production kitchen in Hoover, AL. We carry a food permit from Jefferson County Health Department.

We started our business in April of 2018.

We use the highest quality chocolate to make our products. We proudly use Callebaut a Belgian couverture chocolate. Some of the varieties of chocolate we carry are Kosher and or Parve.

You should store your chocolate in a cool dry place away from any direct sunlight or heat.

Your chocolate should last about 4 weeks. We recommend that you eat your chocolate within one to two weeks. Some of our products like brittle, chocolate bars and toffee have a shelf life of up to a month.

Our chocolate is gluten free, and our dark chocolate is vegan. We can also customize chocolate or confections to your specific dietary needs.

Email us a donation request. We will send you, our application. After you to complete our application and forward all necessary documentation your request will be reviewed.

Still have questions or ready to place an order?

Contact US

Call Us: (205) 461-4990

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